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Refund Policy
Our goal is to ensure that each customer is completely satisfied with their purchase. We will replace any factory defective product at no expense to the customer. The determination of a “factory defective product” is handled on a case by case basis and is at the sole discretion of HBT Innovations, Inc.

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Privacy Policy
At RibGrips, we are committed to protecting your privacy both before and after the purchase process. We use the information we collect to process your equipment orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, billing and shipping addresses, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you register, we need only a name and email address, plus information that helps us to customize your online experience toward your specific needs and interests.

We may personalize your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you.

We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new RibGrips products, and special offers we think you'll find valuable. If you would rather not receive this information, visit the registration page to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.

How does RibGrips protect customer information?

When you place orders, we offer the use of a secure server. The information you provide to us is sent via a Secure Socket Layer (SSL) transmission. Furthermore, all of this data is protected against unauthorized access and is stored with 128 bit encryption on our servers - the strongest industry standard encryption.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to personalize our home page and for you to store items in your shopping cart between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will RibGrips disclose the information it collects to outside parties?

RibGrips does not sell or rent your personal information to others.

How does RibGrips allow customers to update or change the information it collects?

You may update or change information related to your account by accessing the "Your Account" section of the website at the top of any page and by providing your e-mail account and password. For other questions related to updating or changing your account information, please send an e-mail to

In summary...

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at RibGrips possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. If you never want to receive any announcements or special offers from us, visit the "Your Account" page to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.


Your consent

By using our Web site, you consent to the collection and use of this information by RibGrips. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Terms of Service

This website is owned and operated by "HBT Innovations, Inc.". It is for the purpose of providing information about products and solutions for existing and potential customers.

Your access and use of this site is subject to the following terms whether you are a customer or not. If you proceed to any other page of this website, you will be treated as having read and accepted the information on this page.
In this policy "HBT Innovations, Inc." is referred to as "RibGrips, our, we or us" as appropriate.

The information on this website is provided as a guide and general information only on the range of products and services available from RibGrips.

Every attempt has been made to ensure that the information contained in this website is accurate and up to date. However errors and omissions may occur. RibGrips does not accept liability for any loss or damage which may result directly or indirectly from content on this website.
All information in this website, including these terms and conditions of use are subject to change without notice.

The website and all other intellectual property rights have been copyrighted to RibGrips. We advise that you may not copy or display for redistribution to third parties or for commercial purposes any portion of this site without our express permission.

The information, text and images used in this website service are copyrighted and may not be re-written, copied, re-sold or re-distributed, framed, linked or otherwise used without the prior written permission of RibGrips.

RibGrips is not responsible for the information on any other website accessed via this website. As that information is the responsibility of the owner of that website; RibGrips has no control over it. Therefore, links to other websites are provided for convenience only and do not represent any endorsement or guarantee by RibGrips of the services offered by the website owner.
Please contact RibGrips for prior permission if you wish to create a hypertext link to any page on this website. If you create a link to this website you remain fully responsible for any consequences of that link, whether direct or indirect and you will protect RibGrips against all loss, damage, liability, costs or expense arising from or in connection with the link.

The copyright in this website is owned by RibGrips. You may electronically reproduce and store the website's contents solely for the purposes of viewing the site, or saving its content. However, if you want to display or distribute the content or any of the pages of the website in public or in such a way that they will be accessible to the public (including reproduction in any form on the Internet), you must first obtain our permission.

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